Frequently Asked Questions

KYC (Know Your Customer) verification is a process where you provide identification documents, proof of address, and other relevant information to verify your identity. This helps build trust with families and increases your chances of being hired.

"Get Hired" is a premium feature that gives you direct access to browse and apply for jobs posted by families. With this subscription, you don't need agency membership to apply for jobs. You also get a featured badge on your profile.

Yes! You can browse agencies and request to join them. Agencies receive job opportunities from admin and can share them with their nannies. Visit "Browse Agencies" in your dashboard to get started.

Yes! We offer professional development courses and certifications. Visit our Training Courses page to browse available courses and enroll.

If you have "Get Hired" subscription, you can browse and apply directly from your dashboard. Otherwise, you can join an agency that receives job shares from admin, or wait for families to contact you after viewing your profile.

Earnings vary based on your experience, qualifications, location, and the specific job requirements. Families post jobs with their budget range, and you can apply to jobs that match your expectations.

Families can submit reviews about nannies they've worked with. These reviews are moderated before being published and help showcase your professionalism to potential employers. Positive reviews can significantly improve your profile visibility.