Frequently Asked Questions
For Families - Everything you need to know about finding a nanny
After registering as a family, you can post a job by visiting your dashboard and clicking "Post a Job".
Fill in the job details including requirements, schedule, and budget. Your job will be visible to verified nannies.
You can verify a nanny's work history by subscribing to our verification service. This gives you access to
reviews from previous families and the nanny's KYC information. Visit "Verify Your Nanny" in your dashboard.
All nannies on our platform undergo initial verification including identity checks and profile verification.
For additional verification including work history and KYC details, you can subscribe to our verification service.
The cost varies based on the nanny's experience, qualifications, and your specific requirements.
You set your budget when posting a job, and nannies apply based on that budget.
Visit our pricing page for platform fees.
Yes! You can browse verified nanny profiles at any time. Visit our "Browse Nannies" page to search and filter
nannies based on location, skills, experience, and more.
You can submit a review about a nanny you've worked with through "Review Your Nanny" in your dashboard.
This helps other families make informed decisions. Reviews are moderated before being published.
We encourage open communication. If you have concerns, please contact us immediately.
You can also post a new job to find a replacement nanny. All reviews help maintain quality standards.
Still have questions?
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